Vilanilam, J. (2000). More effective communication: A manual for professionals. Response Books.
Chicago-viite (17. p.)Vilanilam, J.V. More Effective Communication: A Manual for Professionals. New Delhi: Response Books, 2000.
MLA-viite (9. p.)Vilanilam, J.V. More Effective Communication: A Manual for Professionals. Response Books, 2000.
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