Cita APA (7th ed.)

Decker, B. (1996). The art of communicating: Achieving interpersonal impact in business (Revised ed.). Crisp Publications.

Cita Chicago (17th ed.)

Decker, Bert. The Art of Communicating: Achieving Interpersonal Impact in Business. Revised ed. California: Crisp Publications, 1996.

Cita MLA (9th ed.)

Decker, Bert. The Art of Communicating: Achieving Interpersonal Impact in Business. Revised ed. Crisp Publications, 1996.