Cita APA (7a ed.)

Brock, S. L. (1996). Better business writing: Techniques for improving correspondence (3rd ed.). Crisp Publication.

Cita Chicago Style (17a ed.)

Brock, Susan L. Better Business Writing: Techniques for Improving Correspondence. 3rd ed. California: Crisp Publication, 1996.

Cita MLA (9a ed.)

Brock, Susan L. Better Business Writing: Techniques for Improving Correspondence. 3rd ed. Crisp Publication, 1996.